The Business and Professional Communications for Success program will provide learners with the essential knowledge to create appropriate business messages and apply proper business writing techniques in their written business communications, all while working in diverse environments.

This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create and present their work.

Business Writing Techniques will expand on the different communication styles of business writers. We will discuss business writers' best practices by providing real-world scenarios and applications such as proofreading and rewriting.

Learners will examine how to use the 6 °C’s to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.

What you’ll learn

• Identify Parts of a business letter.
• Examine the 6 °C’s for business messages.
• Evaluate Direct Vs. Indirect messages.
• Examine the use of emojis in the business setting.